Shipping Policy

Thank you for shopping with Smoove Iconz.

We are committed to getting your order to you as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 3–7 business days before shipment.

Processing times may be longer during new product releases, holidays, promotional events, or periods of high order volume.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

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Shipping Times

Delivery times vary depending on your shipping destination and the shipping method selected at checkout.

Please note that estimated delivery times do not include order processing times.

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Tracking Your Order

Once your order has shipped, you'll receive a tracking number by email.

Please allow 24–48 hours for tracking information to update after your package has been scanned by the shipping carrier.

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International Shipping

International shipping may be available for select destinations.

Customers are responsible for any customs duties, import taxes, or additional fees required by their country. These charges are not included in the purchase price or shipping cost.

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Shipping Delays

While we do our best to meet estimated delivery times, Smoove Iconz is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

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Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Smoove Iconz is not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error, please contact us immediately at smooveiconzz@gmail.com. While we'll do our best to help, we cannot guarantee changes can be made once an order has been processed.

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Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Smoove Iconz is not responsible for lost or stolen packages.

If you experience a delivery issue, we recommend contacting the shipping carrier directly. If you need additional assistance, please contact us and we'll do our best to help.

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Questions

If you have any questions regarding shipping, please contact us at:

Smoove Iconz
Email: smooveiconzz@gmail.com